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Beware of Cyber criminals pretending to be WHO & Trying To Cheat You

Criminals are disguising themselves as WHO to steal money or sensitive information. 

If you are contacted by a person or organization that appears to be from WHO, verify their authenticity before responding.

The World Health Organization will:

  • never ask for your username or password to access safety information
  • never email attachments you didn’t ask for
  • never ask you to visit a link outside of
  • never charge money to apply for a job, register for a conference, or reserve a hotel
  • never conduct lotteries or offer prizes, grants, certificates or funding through email.

The only call for donations WHO has issued is the COVID-19 Solidarity Response Fund, which is linked to below.  Any other appeal for funding or donations that appears to be from WHO is a scam. 

COVID-19 Solidarity Response Fund

  • Beware that criminals use email, websites, phone calls, text messages, and even fax messages for their scams.
  • You can verify if communication is legit by contacting WHO directly.

Contact WHO


Report a scam


Phishing: malicious emails appearing to be from WHO

  • WHO is aware of suspicious email messages attempting to take advantage of the COVID-19 emergency.
  • This fraudulent action is called phishing.

These “Phishing” emails appear to be from WHO, and will ask you to:

  • give sensitive information, such as usernames or passwords
  • click a malicious link
  • open a malicious attachment.
  • Using this method, criminals can install malware or steal sensitive information.

How to prevent phishing:

  • Verify the sender by checking their email address. 
  • Make sure the sender has an email address such as ‘’ If there is anything other than ‘’ after the ‘@’ symbol, this sender is not from WHO. 
  • For example, WHO does not send email from addresses ending in ‘’ , ‘’ or ‘’.
  • Check the link before you click. 
  • Make sure the link starts with ‘’.  Better still, navigate to the WHO website directly, by typing ‘’ into your browser.

Be careful when providing personal information.

  • Always consider why someone wants your information and if it is appropriate. There is no reason someone would need your username & password to access public information.
  • Do not rush or feel under pressure.
  • Cybercriminals use emergencies such as 2019-nCov to get people to make decisions quickly. Always take time to think about a request for your personal information, and whether the request is appropriate.
  • If you gave sensitive information, don’t panic. 
  • If you believe you have given data such as your username or passwords to cybercriminals, immediately change your credentials on each site where you have used them.
  • If you see a scam, report it to Police.


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